My gas is leaking. What should I do?

If you detect a gas leak, follow these safety procedures:

1. Stay calm.
2. Do not operate anything that could cause sparks.
3. Avoid lighting matches or lighters.
4. Open doors and windows to ventilate the area.
5. Move the cylinder to a well-ventilated place.
6. For leaks in the O-ring (rubber gasket), use gloves to move the cylinder to a cool place.

Contact the reseller where you purchased the product to request assistance. If you do not have their phone number, call our Customer Service Center or Official WhatsApp at 0800 702 1200 in case of emergency.

If there is a heavy leak or a strong smell of gas, move away from the area and call the Fire Department immediately. If you notice a white mist, do not approach: this may indicate the presence of gas in liquid form.